At MediaPortal we are obsessed with your privacy. We have to be. Not only is your privacy regulated by
South African law, it is in our interest to keep your information private. The way we see it, you are
our biggest asset. Without you, our readers, there would be no one to communicate with.
MediaPortal has taken a number of steps to ensure the security of your information and to keep your
privacy... well... private. Here's what we do:
Under no circumstances are your details sold, bartered, traded or handed over to any other
organisation. Period. We just don't do it.
Your personal information is securely stored. We make use of industry standard password hashing
ciphers to ensure passwords are correctly encrypted and stored.
You have control over what you receive via email. At any point, you can visit our list manager
(you can find the link at the bottom of any email you get from MediaPortal), or log into your account
and change your subscription settings from the Account menu.
We take privacy violations very seriously. If you find that your privacy has been violated by
MediaPortal, or a MediaPortal client, please contact us on
South Africa has some pretty solid legislation regarding privacy. Commonly known as Popi, the
Protection of Private Information act details what we can and can't do with your information. We
recommend you read the Popi documentation. You have a right to privacy, and MediaPortal prides itself
on how we handle your information.
You have the ability to suppress your contact details on our system. Our suppression list is an
"add-only" list of email addresses that we simply cannot send to. The list is digitally managed and
cannot be altered by any user or client. You may, however, request that your email address be
REMOVED from our suppression list, but you will be required to provide positive physical
identification when making your request.
You may, at any time, request that your details be removed from MediaPortal
completely. We then place your email address on our suppression list so that your details cannot
ever be added to a list on MediaPortal again.
We will never ask you for your password via email or telephone, so if you see a
MediaPortal email with this sort of request, we ask that you immediately
forward it to firstname.lastname@example.org so that we can
We make sure of a number of services both locally and internationally. We only transmit data to
these entities that is required for them to provide the services we need. We choose these entities
carefully based on their own privacy policies, which must be compatible with ours. In other words,
the services we use, are just as paranoid about security as we are.
MediaPortal makes use of some pretty advanced technology to do what it does
best. One of the things we have to do is store information on your computer. We do this in the form
of a cookie. A cookie is a small piece of information that your browser stores on our behalf. We use
cookies to manage sessions and some other magic stuff.
We collect some anonymous usage statistics while you use the MediaPortal service. This information
contains no identifiable information. The closest we get to knowing any one stat from another is
which country it originated from.
If you have any questions regarding how your data is stored, or if you have any concerns surrounding
our privacy efforts, please drop an email in our inbox.